Introducing TickTrack 1.0

Roster carers, stay compliant, deliver with care

TickTrack helps aged care, disability and community care providers roster the right qualified carer every time, stay on top of SCHADS payroll, and keep every credential current.

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TickTrack for healthcare teams on phone and tablet

The Problem

Care quality depends on getting the roster and the compliance right every time.

Aged care worker on a phone call at his desk

SCHADS award rules, broken shifts, sleepovers, allowances, are complex enough that manual payroll risks getting it wrong.

A carer's police check, first aid certificate or NDIS clearance lapses without anyone catching it before the next shift.

Matching the right qualified, available carer to each client takes phone calls and guesswork rather than a system.

Care Teams

MedCore Health
Active
Recruiting 8x Registered Nurses for pediatric ward across regional hospitals.
Sunrise Medical Group
Pending
Seeking licensed Physical Therapists for outpatient rehabilitation centers.
CareFirst Systems
New
Urgent need for 12x Certified Nursing Assistants for long-term care facilities.

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Solutions

Smart Workforce Management Built for Healthcare Organisations.

The all in one platform to manage healthcare staff, streamline scheduling, ensure compliance, and simplify workforce operations.

Solutions

Smart Matching

Match carers to clients by qualification, availability and client preference, not by memory.

10x Faster

Security Hub

SYDNEY, AU

Rajesh Kumar

Security Supervisor

Active

James O'Brien

Patrol Officer

In Meeting

David Mensah

Night Guard

Active

Sarah Thompson

Site Lead

Offline

(Problem - Agitate - Solution)

Why ''we didn't notice'' isn't an acceptable answer in care.

A carer's police check, first aid certificate, or NDIS clearance lapses without anyone catching it or a SCHADS payroll run miscalculates a broken shift or sleepover allowance.

Stressed manager on a phone call at his desk

That scramble isn't just stressful it's expensive in ways that don't show up until later:

Regulatory risk.

NDIS and aged care providers face real compliance consequences - up to and including registration risk - for rostering an uncleared or unqualified worker to a client.

Underpayment exposure.

SCHADS rules around broken shifts, sleepovers, travel time, and allowances are notoriously complex to calculate manually, and errors create back-pay liability that compounds the longer they go unnoticed.

Trust with clients and families.

Care quality is judged partly on consistency and familiarity - an unfamiliar or unqualified carer showing up erodes the trust the relationship depends on.

Solution

TickTrack won't roster a carer whose clearance has lapsed, and calculates SCHADS entitlements including broken shifts and sleepovers automatically, every pay run.

Built for SCHADS award interpretation and the credential, clearance and NDIS requirements that keep clients and regulators satisfied.

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Healthcare calendar showing rostered shifts

Introducing TickTrack 1.0

Two systems that are usually separate, built as one.

Most workforce tools either handle scheduling or handle award compliant payroll rarely both, and almost never with credential tracking wired into the same rostering decision.

What TickTrack manges per task:

Credential register

So a monthly strip-and-seal or quarterly window clean is scheduled automatically ahead of its due date not tracked in a spreadsheet separate from the daily roster.

Qualification-matched rostering

So a cleaner completing a periodic task sees exactly what's in scope for that visit.

SCHADS payroll engine

So a task can't be marked complete without evidence attached.

The result is that credential tracking isn't a side task it's a gate the rostering engine checks before a shift can even be offered.