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Features Hero Background
Introducing TickTrack 1.0

Manage clients, projects and the day-to-day operation.

From the first lead to a completed project, delivered on a compliant, well-managed site CRM, project delivery, site operations, reporting and support, all connected.

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TickTrack attendance and modules dashboard on phone and tablet
CRM

Manage the full journey from raw lead to active client.

Pipeline Management

Fully configurable pipelines, stages, lead channels and loss reasons.

Opportunity Tracking

Drag-and-drop Kanban board to move qualified leads through stages.

Client Conversion

Convert won opportunities to clients with auto-created project and site records.

Learn more about CRM

Manage your full client lifecycle in one customisable CRM. Import leads, track them on a drag-and-drop Kanban board, and automatically turn won deals into linked client, project, and site records so sales and delivery stay connected. Tailor stages, lead channels, and loss reasons so the platform adapts to exactly how your team sells.

CRM client management preview

500+

Active Pipelines

10K

Leads Tracked

Project Management

An AI-assisted workspace for managing project delivery from planning through to completion

Scoping, tendering, contractor management, compliance, scheduling, budgeting, tasks, risk monitoring and portfolio oversight, brought together in one place. AI generates recommendations, forecasts and reports to flag risk early and cut down manual admin, while every critical decision still requires your team's approval.

Tender planning team in a project management meeting

Tenders

Define project scope, submission deadlines and required documentation, invite subcontractors to bid, manage tender documents and RFIs, and compare and secure the winning bid through a transparent, structured process.

Scope DefinitionBid ManagementRFI TrackingCost EstimationVendor EvaluationCompliance
Learn more about CRM

Task Management

Kanban style board for assigning, tracking and monitoring project tasks and operational tickets across every project and site with dependencies, priority, document attachments and progress tracking built in.

To Do

4

Concrete pour inspection

HighSite A

Deliver structural steel

MediumSite A

Excavation permit renewal

HighSite A

In Progress

3

Safety compliance review

LowSite A

Foundation waterproofing

HighSite A

Electrical conduit layout

MediumSite A
Project delivery meeting between site and office teams
Site Management

Manage Every Site From One Place

Create, configure and manage every physical work location your team operates from the foundation attendance, compliance and reporting are all built on. Each site anchors geofenced attendance, safety activity, supervisor assignments and client reporting, and links directly to the projects and tasks happening there.

Active Site Status

Total Workers142 Present
Safety Index98.4%

Metro Highrise A

Geofence Active - 2.5km Radius

Active construction site overview

Active Project Sites

Live

12 Sites

Geofence Shield Enabled
Compliance Rating93.2%
Supervisor pointing on active site
Powerful Module Built for Scale

Everything You Need to Track on Site

Site Configuration

Draw custom geofences down to the meter, link new projects, and assign master supervisors to enforce auto-checkins.

Site Diaries

Generate comprehensive progress records tracking weather variations, personnel counts, equipment utilization, and minor delays.

Defect Management

Take on-site snaps and let our advanced AI auto-classify and log defects, assigning fix-it tickets instantly to designated workers.

Construction site diary overview
Site diary field activity

Daily Diary Entry

Oct 24, 2023

Sunny, 24°C

Shift: Day

18 Subcontractors Active
Progress completed45%
Documentation

Site Diaries

Let supervisors and project teams log daily work progress, site conditions, resources used and issues faced, giving you a clear, structured record over time for transparency and reporting. Ensure accurate sign-offs and clear evidence loops without manual paper folders.

Simple Deployment Flow

Get Up and Running in 4 Steps

01

Create Boundaries

Draw precise site geofences, set active zones, and link each location to the right project from day one.

02

Assign Leadership

Appoint supervisors and managers so attendance, diaries and defect workflows have clear ownership.

03

Log Activities

Record daily progress, weather, workforce and equipment activity with structured site diary entries.

04

Track Defects

Capture issues on site, let AI classify them, and push fix tickets straight to the right workers.

Quality Control & AI

Defect Management

Let project teams, subcontractors and internal employees report, track and resolve site defects through a role-based workflow, from creation through to resolution and approval. Upload a photo and TickTrack's AI detects the defect directly from the image no need to describe it from scratch with filters, history logs and image editing giving full visibility over the defect lifecycle.

Learn more about Site Management
Active construction site overview
Reporting & Dashboards

Ready to use reports. No BI tool required.

Modern, ready-to-use dashboards and reports across the whole operation, so you're reading insights rather than building them from scratch: Attendance Summary, Attendance & Punctuality Summary, Overtime Analysis, Team Performance, Leave Utilisation, Task Distribution, Required Documents, Induction Compliance, Workforce Headcount, SWMS Compliance, Inspection Compliance, Subcontractor Summary, Subcontractor Workforce, Defect Summary, Site Diary, Project Status, and Tender & Procurement.

Attendance Summary

Daily & weekly attendance by site

Ready to useExport CSV

Overtime Analysis

Overtime hours, costs & alerts

Ready to useExport CSV

Team Performance

KPIs and output by team

Ready to useExport CSV

Leave Utilisation

Leave balances & trends

Ready to useExport CSV

Task Distribution

Task allocation across teams

Ready to useExport CSV

Required Documents

Document status per worker

Ready to useExport CSV

Induction Compliance

Induction completion rates

Ready to useExport CSV

Workforce Headcount

Active headcount by role & site

Ready to useExport CSV

SWMS Compliance

Sign-on status per site & worker

Ready to useExport CSV

Inspection Compliance

Inspection schedules & results

Ready to useExport CSV

Subcontractor Summary

Subcontractor overview & status

Ready to useExport CSV

Subcontractor Workforce

Workers by subcontractor

Ready to useExport CSV

Defect Summary

Open, resolved & overdue defects

Ready to useExport CSV

Site Diary

Daily site activity logs

Ready to useExport CSV

Project Status

Milestone completion & forecasts

Ready to useExport CSV
Learn more about Reporting & Dashboards
Xero Integration

Ready to use reports. No BI tool required.

Modern, ready-to-use dashboards and reports across the whole operation, so you're reading insights rather than building them from scratch: Attendance Summary, Overtime Analysis, Team Performance, Leave Utilisation, Task Distribution, Required Documents, Induction Compliance, Workforce Headcount, SWMS Compliance, Inspection Compliance, Subcontractor Summary, Defect Summary, Site Diary, Project Status, and Tender & Procurement.

X

Xero Integration

Connected & syncing

Automatically push timesheets, leave, and invoices to Xero. Eliminate double-entry and keep payroll and accounts in perfect sync.

Timesheets
TickTrack
Xero
Payroll

Xero Sync Log

Auto-sync: OnEvery 4 hrs
  • 06:34 AM

    Timesheets synced

    143 records

    Success
  • 06:34 AM

    Invoice export

    12 invoices

    Success
  • 02:12 AM

    Leave entitlements

    8 records

    Success
  • Yesterday

    Payroll sync

    Partial — 2 errors

    Warning

Last successful sync: Today at 9:14 AM

Subcontractors & External Employees

A dedicated portal for every subcontractor and external worker.

Give subcontractors and external employees a branded portal to manage tenders, attendance, timesheets, leave and compliance without adding seat fees or cluttering your internal workspace.

  • Branded portal with role-based access control
  • Receive tenders, submit bids and track outcomes
  • Geofenced attendance and digital timesheets
  • Leave management and compliance document uploads
Learn more about Subcontractor Portal

Subcontractor Portal

BlueStone Contracting Pty Ltd

5 active jobs

Dashboard

Overview of all assigned work and deadlines

Tenders

View, respond to and track tender submissions

Site Defects

Receive defect notices and submit resolutions

Attendance

Clock in/out with geofence verification

Leave

Submit and track leave requests

Timesheets

Submit weekly timesheets for approval

Documents

Access contracts, plans and specifications

Invoicing

Submit payment claims and track approvals

Quick Stats

Live

Open Tasks

12

Pending Approvals

3

Safety Score

98%

Upcoming Deadlines

2

Core WHSEQ Platform Features

Streamline operations with smart asset and support tools

Asset Registry

100% OPERATIONAL

Piling rig foundation sign-off

Active

Scaffolding Set B

IN SERVICE

Concrete Mixer M1

SERVICE REQ.

Tower Crane TC-7

ACTIVE

Dump Truck D4

STANDBY

Asset Management

A central registry for every physical asset your business relies on machinery, tools, equipment and more. Track comprehensive asset details and status, and manage the full lifecycle from adding a new asset through to editing or removing it, all from one place.

  • Central registry for every physical asset

  • Full lifecycle management add, edit, and remove assets

  • Status and detail tracking in one view

Active Support Tickets

92% SLA MET

Hydraulic leak on Piling Rig

HIGH

Site access badge replacement

medium

Crane inspection overdue - Unit 7

HIGH

PPE restock request - Warehouse B

low

Electrical fault in Panel 3A

HIGH

Help Desk

A centralised platform for logging, tracking and resolving issues, queries and requests as support tickets monitored from creation through to closure, so nothing gets lost in email or chat.

  • Log problems, queries or requests as trackable tickets

  • Monitor every ticket from creation through to closure

  • One centralised platform instead of scattered requests

Frequently Asked Questions

Manage your people from onboarding through to compliance.

TickTrack is a workforce management platform that handles onboarding, compliance tracking, rostering, pay and many more all in one place.

New starters receive an invite link, complete their own details, upload documents, and sign agreements. AI verifies submissions as they come in so your admin team only steps in when needed.

Yes. TickTrack lets you organise workers across multiple sites, roles and teams, with site-specific induction and compliance requirements tracked separately.

Workers are organised into pay bands by role, seniority or award classification, so the right pay rate and entitlements apply automatically set once per band, not repeated for every employee.

Yes. When a document is uploaded, AI extracts details like licence number, holder name and expiry date, then tracks status so you can see Active, Expiring or Overdue at a glance.

Start a free trial or book a demo. You can invite your first workers, set induction and document requirements, and begin tracking compliance in a few steps.

Ready to secure your operations?

Start Free Trial
TickTrack people and HR dashboard preview